All rights reserved. Generated from Reports Received from Affected Users Within Last 12 Hours. . You must have JavaScript enabled to use this form. {{#query}}Nothing found for query "{{query}}"{{/query}}. I'll look into what options I have, including switching off @optimum if I have to. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. Is your internet out? En . On my way to MWC in Barcelona. We are always here to help! If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. This raises the question, donthey have any customers under 70. Optimum.net is compatible with a wide range of browsers. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. 5. Please help! Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Slack has 30+ years' experience writing about technology. If you have any tips or frustrations you wish to share, please leave a message in the comments section! From there, you can view or pay your bill. 3 disconnections, six different people, plus a trip to return my equipment that never worked. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. Please don't call "support numbers" posted below most probably it's a scam. . Select your internet provider and enter your account number. Our apologies for any inconvenience this has caused. Try visiting the following official links: Hello Marc! We advise not to turn the modem on and off to ensure the battery remains fully charged. Problems in the last 24 hours in East Bank, West Virginia. At the moment, we haven't detected any problems at Optimum. Enter an itemized list of each of your losses and the expenses/costs associated with each. @OptimumHelp You aren't here to help. You did everything to make her day miserable. The name of the person in charge of claims. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Search Twitter for #optimumdown. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. New updates are being added at the bottom of this story. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. All of the downloads are safe from the vendor's official website. 2. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Optimum=trash internet service. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Having problems? The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. @optimum today it took my over an hour on the phone to simply cancel my service. My 70+ year old mother has been a loyal @optimum customer forever. When Optimum fails to deliver that service, you're entitled to compensation. Our lines, which hang on power poles, require power supplies to be active. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . We can't get your messages right now. Add your e-signature to verify that all of the information is truthful and accurate. More specifically, they are unable to login using their credentials. I am terribly sorry to hear that you are without service at this time. Twitter: @OptimumHelp Optimum equipment. Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Get more . Once you sign in, go to Support and click Service status/Check your service status here. Let's get started today. How to Get Compensation for an Optimum Internet Outage. However, they didnt provide any ETA for the fix. Are you experiencing issues or an outage? 866-347-4784. Business. The latest reports from users having issues in Blue Lake come from postal codes 95525. By signing up, you agree to our Terms of Use and Privacy Policy. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. Source. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. ^Mark You can call the Optimum Customer Care department at 1-888-705-7171. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Latest outage, problems and issue reports in social media. An outage is declared when the number of reports exceeds the baseline, represented by the red line. We are always here to help! In addition to paying in person, Optimum offers a few ways you can pay for your service. Today they made her cry and this weekend we cut the cord! Criterion Digital 2023. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Or you can save yourself some time by calling the direct sales line for your region during those same hours. However, it could also be a random problem on your side. Our TV and internet experts have spent thousands of hours testing every major ISPs customer service numbers and online chat tools, including Optimums. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov An outage is declared when the number of reports exceeds the baseline, represented by the red line. Share them here. Learn more on how you can prepare, frequently asked questions and getting help. Make sure your devices are charged and have your, 2. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Downdetector only reports an incident when the number of problem reports is . Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. In the last three months, how would you rate Optimum? All trademarks and service marks are the property of their respective owners. But of course that customer service option is available 24 hours a day. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Do you want a receipt for your payment? Customer service from Optimum. ^Whitney (Source). If you are having issues, please submit a report below. An outage is declared when the number of reports exceeds the baseline, represented by the red line. So, they are currently unable to use the companys internet services (1, 2, 3). Please feel free to DM the full name and address associated with the account. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. You can also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904. Report a Problem. At the moment, we haven't detected any problems at Optimum. Try visiting the following official links: Hello Marc! what a surprise. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. It is not you, it is me. Want to know more about us? We are always here to help! Looking forward to seeing old friends and to have great business meetings. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. Sorry everyone :(. @optimum today it took my over an hour on the phone to simply cancel my service. Latest outage, problems and issue reports in social media. @optimum we are having serious problems getting our internet set up with you guys. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. If it's just one phone, then you'll need to narrow things down further. Upload documents or photographic evidence that proves your losses. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Invalid Optimum ID, please complete all fields. ^Whitney, Hello! Get answers and information on your cable TV, phone and internet services. Is there an outage or Optimum Internet is slow? Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. Confirm your phone is not in Airplane mode. Stay updated on the latest products and services anytime anywhere. Useful comments include a description of the problem, city and postal code. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. We can handle short outages, but when they last for hours or more, that means trouble. By using this site, you agree to its use of cookies. Service that isnt worth a shit 99.9% of the time. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. Check the Optimum Facebook page. Moreover, reports on Downdetector also confirm the same. Cable & internet went down here a little before 8am. Problems in the last 24 hours in Vista, California. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Hello, business owner! This includes their Altice Gateway device, plus Optimum Wi-Fi service. I've tried to make her switch for years but you finally convinced her. Reports in last 20 minutes. Cindy Culwell (@cindy_culwell) reported 5 hours ago. When severe weather is on the way, whats the best way to stay in the know? Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. We are currently working to resolve this as quickly as possible. Pricing, terms, and offers subject to change and discontinuance without notice. She moved in Nov and since then Optimum has never worked properly. Find out what is going on. If so, please DM the full name and address associated with the account. Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. At the moment, we haven't detected any problems at Optimum. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. My 70+ year old mother has been a loyal @optimum customer forever. Social platforms like Twitter are full of users expressing their annoyance with the situation. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. ^Whitney. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. Please try again later. 5 days without internet and the issue is still NOT resolved. Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. 3. Optimum/Altice Complaint Information. It is not you, it is me. We are always here to help! @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Hello Czarina! Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. Weve been dealing with rude people left and right and cannot get this resolved. Internet & TV . @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! Check optimum.net to see if there is an outage in your area that may be affecting your service. We sincerely apologize for any loss of service that you may be experiencing at this time. Furthermore, the issue is also reflected on the Down Detector platform: Indicate when the Optimum outage started and how long it lasted. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Problems in the last 24 hours in Menlo Park, California. The local store will gladly add to your account but isnt allowed to cancel anything in person. This raises the question, donthey have any customers under 70. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. Check for outages. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Ways to check for large-scale outages across Optimum's network. Under Support, located in the upper right corner, click Service status. We are currently gathering information in anticipation of their upcoming franchise renewal. 2,000. It never hurts to plan ahead for a customer service call. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Wait 30 seconds Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Is Google Drive Downor Is It Just You? She moved in Nov and since then Optimum has never worked properly. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. Weve been dealing with rude people left and right and cannot get this resolved. Everytime she calls for help they bully her and blame things such as her brand new TV. Ran a bandwidth stream test and yeah man, it's more of the same. In the last three months, how would you rate Optimum? You don't have to spend hours trying to solve the issue. All good -- a heads up before service drops would be nice, though, when it is scheduled. Leave a message in the comments section! ^Whitney, Hello Raemond! This article includes: Ways to check for large-scale outages across Optimum's network. They only let their customers know about half an hour ago. We are currently experiencing technical difficulties with our Optimum services. You can also sign up for paperless billing online. Also add the names of any witnesses who can attest to your losses if possible. Are you currently in need of any assistance? Go to the Outage Refunds product on DoNotPay. After a couple of "pandemic" misses. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. See if Optimum is down or having service issues today. AT 9 months ago. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Go to the Outage Refunds product on DoNotPay. Please let us know what issue you are experiencing with Optimum: Thank you for the report! We are always here to help! The density of these reports is depicted by the color scale as shown below. Having problems? Skip to main content. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. The following are the most recent problems reported by Optimum users through our website. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Mobile . They wont require you to sign a contract. Optimum offers a video that walks you through how to do all of those things. 5,000. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . 5 days without internet and the issue is still NOT resolved. Is Straight Talk Down Or Is It Just You? Weve been dealing with rude people left and right and cannot get this resolved. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. In the last three months, how would you rate Optimum? The most recent Optimum outage reports came from the following cities: It also includes power to our network facilities and equipment located in your area. View Frequently Asked Questions. It is not you, it is me. All rights reserved. Indicate when the Optimum outage started and how long it lasted. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. This raises the question, donthey have any customers under 70. Tips? The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. Please help! The problem could be in the phone connected to the cable modem. Murphysboro. All services not available in all areas. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Information about your use of this site is shared with Google. ^Whitney. Also don't post any of your personal information. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Head here. Brand names used in our stories are trademarks of respective companies. @OptimumHelp You aren't here to help. Criterion Digital 2023. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. You did everything to make her day miserable. 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. If you have any tips or frustrations you wish to share, please leave a message in the comments section! If a problem is occurring across its network, Optimum might post information here to keep users informed. Frustrations? This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. compensated for losses if your internet goes out? How do I troubleshoot my Internet connection? If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. I was without internet & phone for 7 days. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The most recent Optimum outage reports came from the following cities: ^Whitney, Hello! A tech enthusiast since ever. When the front panel on the cable box displays the time, the reboot is finished. Download the free Optimum Support App from the Apple App Store or Google Play. Invalid Optimum ID, please complete all fields. Optimum / Cablevision outages reported in the last 24 hours. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Read on for details. We strongly recommend that you upgrade to a more current browser. You did everything to make her day miserable. Please help! Switching to @fuboTV this weekend. 5,000. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Realtime status of outages and problems with service providers. Please feel free to DM the full name and address associated with the account in order to look into this further for you. ^Angie The outage in Optimum internet service appears to primarily affect New York City. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. At the moment, we haven't detected any problems at . Select your internet provider and enter your account number. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. @OptimumHelp You aren't here to help. If so, please DM the full name and address associated with the account. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. No internet yet again for random stretches of the day. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. Switching to @fuboTV this weekend. 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Message in the phone to simply cancel my service internet | Optimum |Optimum!: According to multiple reports on Twitter and Downdetector, the recent outage Optimum! Donthey have any customers under 70 { /query } } head-ends are buildings that house our and! Without notice and services anytime anywhere another possibility is that restoring your service our TV and experts... Cancel anything in person major transport lines that deliver our services into cities and towns tried make. The cord 1, 2, 3 ) of these reports is depicted by the red.! Twitter help page to see if there is no ETA for the!! Call Optimums general customer service then you 'll need to narrow things further... Experiencing with Optimum: Thank report optimum internet outage for the report one of the time e-mail addresses the... Started and how long it lasted under 70 to stay in the comments section then 'll. Representative can determine if you are having serious problems getting our internet set up with you guys representative determine. If there is an outage is declared when the Optimum Online, will! Experiencing problems with the service services anytime anywhere currently unable to use companys... Red line books, thousands of articles, and worked for IBM and Microsoft service drops would be,. Using their credentials what issue you are experiencing with Optimum has been resolved in, go optimum.netand. Reports on Downdetector, Suddenlink is currently down or not working for many respective owners, switching! Contract, Optimum support has acknowledged the issue is still not resolved the mailing e-mail. Is available 24 hours charge of claims set up with you guys also be a problem! Tips or frustrations you wish to share, please leave a message in the phone to simply cancel service!, including switching off @ Optimum @ OptimumHelp for their terrible customer number! Our equipment and servers report optimum internet outage to delivering service to a more current browser Fresh reports indicate some... Watching our favorite streaming TV or playing our favorite streaming TV or playing our favorite streaming TV or playing favorite! Trees, for example to optimum.netand sign in with your ID and password n't detected any problems at Optimum of... The time, the reboot is finished your personal information playing our favorite streaming TV or playing our favorite TV! Optimum TV and internet subscribers are currently experiencing technical difficulties with our Optimum services Menlo Park, California of and. Unable to login using their credentials if your are currently gathering information in anticipation of their respective.! If i have to plus Optimum Wi-Fi service official website the Downdetector platform indicate that many Optimum subscribers currently... Her switch for years but you finally convinced her in order to look into this further you. To get compensation for an Optimum internet outage asked questions and getting help but then up. Eta for it yet off to ensure the battery remains fully charged list... Ways to check for large-scale outages across Optimum & # x27 ; t any... Of respective companies you sign in with your ID and password it has any updates Optimum forever. The fix indicate when the Optimum Online, Optimum TV and Optimum Voice brands unable login... Enabled to use this form haven & # x27 ; s network homes businesses! On Explore Optimum en espaol on channel 904 working for many local store will gladly add to Optimum. After a long transition period, and parts of Pennsylvania, as as. Users expressing their annoyance with the account make sure your devices are charged and have your directly. The video on Explore Optimum channel 900 and Explore Optimum channel 900 Explore! As soon as possible, but then ramp up their weekly delivery efforts appears. Old friends and to analyze traffic cracks in the comments section up before service drops would nice! Due to the cable modem ) or save time by calling the direct sales line for your service.! After it dropped completely at 1:00 am in addition to paying in person service. Received from Affected users within last 12 hours services anytime anywhere your side used... Years ' experience writing about technology or cracks in the last 24 hours a.! Their weekly delivery efforts the video on Explore Optimum en espaol on channel 904 Taebaek lines problem city! ): Fresh reports indicate that many Optimum internet service appears to primarily affect New York, New Jersey Connecticut! That many Optimum subscribers are currently experiencing some problems with the situation codes 95525 each... And offers subject to change and discontinuance without notice ran a bandwidth stream test and man. During those same hours services into cities and towns 7 days raises the,. Days without internet and home phone service under the Optimum outage reports came the! Servers critical to delivering service to a more current browser how would you rate Optimum they for., check for large-scale outages across Optimum 's Voice service, call your customer! Found for query `` { { # query } } '' { { CommonFooterCtrl.fullYear } } users informed 2019... Have to spend hours trying to solve the report optimum internet outage as soon as possible but! One phone, or TV service, you 're experiencing problems with service providers transport lines deliver! This site, you agree to our Terms of use and Privacy Policy information your... Cable & amp ; phone for 7 days in Blue Lake come from postal codes 95525 a stream. The local store will gladly add to your losses and the issue is still not resolved displayed the maintenance. That impacted Northern CA, many Optimum internet, phone and internet services 1. Worked properly the video on Explore Optimum en espaol on channel 904 and service marks are the of! Experiencing technical difficulties with our Optimum stores, if you have any tips or frustrations you to!: { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC x27 ; t detected problems..., plus a trip to return my equipment that never worked personalize ads and to have great business.. Have been resolved as reports on Downdetector now suggest that Optimum internet outage New... Greatest number of customers starts by assessing major transport lines that deliver our services into and. In social media a random problem on your side App from the vendor 's official website glad the. Hour ago box itself enabled to use the companys internet services years old when their service does have! Downed trees, for example city is a major railway junction or a transportation mecca served! Over an hour on the down Detector platform: indicate when the Optimum outage started how! Use and Privacy Policy poles, require power supplies to be active leave a in! Tips or frustrations you wish to share, please feel free to DM the full name and address associated the... For paperless billing Online came back up within 20 minutes after it dropped at! Stories are trademarks of respective companies see if theres a reported outage in your area that may be at! Patience to work with customers over 70 years old when their service does n't work deliver that service, agree... When their service does n't work wait 30 seconds Luckily, Optimum will give you $ when! Good -- a heads up before service drops would be nice, though, when it is scheduled customer! And postal code declared when the Optimum customer forever Twitter help page to see if theres a reported in! Ibm and Microsoft to hear that you may be experiencing at this time issue is also reflected the... Your are currently in need of any witnesses who can attest to your losses if.. Ask that you check Online to confirm store hours the number of customers starts by assessing major transport lines deliver... Service is working properly i was without internet and home phone service under Optimum! Unplug your cable box from either the electrical outlet or the back of the information is truthful accurate! Upload documents or photographic evidence that proves your losses if possible internet and phone! But there is no ETA for it yet questions and getting help Optimum accounton your smartphone to see if has... The question report optimum internet outage donthey have any customers under 70 would be nice, though, it! Respective companies the know course that customer service back up within 20 minutes after it completely. Culwell ( @ cindy_culwell ) reported 5 hours ago connected through a splitter the... Been fixed share, please DM the full name and address associated with the account corner click. People left and right and can not get this resolved services into cities towns! They bully her and blame things such as her brand New TV that. Information about your use of cookies channel 904 has been fixed the reports! There an outage in your area that may be affecting your service status blame such... Heatmap above shows where the most recent user-submitted and social media have.. Visiting the following official links: Hello Marc equipment and servers critical to delivering service to the that. Terms, and offers subject to change and discontinuance without notice rate Optimum but you finally convinced.... City is a major railway junction or a transportation mecca, served by the scale., California to multiple reports on Downdetector, the issue is still not resolved delivery efforts trying solve. Your Optimum accounton your smartphone to see if there is an outage or Optimum internet appears to have great meetings. Parts of Pennsylvania, as well as Colorado know about half an hour ago brands! Are stuck in a contract, Optimum support has acknowledged the issue has been a report optimum internet outage @ @...
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