The system is too small: Improper sizing can cause low water pressure. Resetting the Unit. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. Another common water softener problem is noticing leakage in tanks, lines, or other components. If the salt in the brine tank is packed too loosely, it can change into small crystals. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. Also, when the salt level is low (or at least once a year), check for a crust of . Remove the water, fill the tank with salt, and switch the bypass valve back on. Heres how to fix them. Keep in mind that the water softener stops working due to a wide variety of reasons. You may face a great deal of problems in your household or business due to the usage of hard water. Don't know your product name or model number? Check the float switch, brine valve, and the brine tube. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Defective timer. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Press question mark to learn the rest of the keyboard shortcuts. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. $426.55 when you choose 5% savings on eligible purchases every day. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Also, make sure to clean any salt build-up around the edges of the tank. If this is the problem with your system, then first look at the float switch of the brine tank. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. AO Smith water softeners are good systems, but they dont blow us away. Tankless Water Heater. Find a Local Service Provider. Such softener malfunctioning can be due to: Blockages in valves. Efficient use of hot water in your space heating. The brands main issue is too much water in the brine tank. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. (Complete Guide). Get updates about our latest posts, water quality news, exclusive sales & discount codes. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. So lets move on to mushing. If they are fine and the motor just doesnt start, there is little you can do. A quiet, highly efficient water softener with built-in iron and sediment filters. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. If the float switch is easy to move up and down and is in a straight position, then it is ok. 2023, A.O. Most water pitcher filters will work to give you pure, clean drinking water. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Err 3: Indicates the regeneration cycle didnt finish properly. A salt bridge is a hard, crusty formation on the surface of the salt level. Clean and disinfect plumbing and water softener system with a. Too much availability of water in the brine tank also indicates a problem. The concentration level is measured in ppm or mg/l. Another thing that you should check is the bypass valve. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Improper programming of the control head or timer. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Check those valves if your softener doesnt have a bypass valve. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Although this could be an annoying issue, the solution is relatively simple. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. In this case, youll have to switch on the bypass valve and contact your technician. So, never forget to check that hard salt crust. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Water Softener Problems Salt Bridges 3. Lets delve into it. There are two common reasons why the water softener is not softening the water. Also, if required, change your broken brine tank float switch. If there is a blockage, then you have to remove it. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. This mushing of the salt blocks the brine well that increases the tanks water level. That's 12,000 gallons per month for a household of four people. Save my name, email, and website in this browser for the next time I comment. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Use any blunt tool and carefully hit the salt bridge to crush it properly. This makes for a useless system unless you identify and fix the problem. The problem is it is very small. Find the right water treatment products for your needs. The second reason is the salt bridging or salt mushing. While you can solve some water softener issues on your own, other problems will require the help of a . Plus the filters and ongoing maintenance costs. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. How Durable Are AO Smith Water Softeners? With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Together with you they will schedule a visit. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . AO Smith is an American manufacturer of water heater units and water treatment products. Download the general sales terms and conditions. Any ideas on what to do? The drain wont stop flowing. But before going into the troubleshooting phase, there are certain things that you need to check. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? We never tested for water hardness before and tested today. . Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. To make things easy, read my tips and advice and learn how to fix the most common water softener problems I have encountered over my professional plumbing career. Once detected, you will have to either fix or replace the component. Measure the resin in the tank to determine how much resin you need. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. When hes not working, Andrew enjoys spending time with his daughter. Designs of water softeners can vary, but most are largely automated. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. If the system dies, the most probable cause is a motor failure. A.O. This is why emergency plumbing is life saver! For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. bleedscoffee 3 yr. ago. Backed by our research, here are the . Error codes are another common issue with GE water softeners. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Worn out resin bed. First, the control valve is set incorrectly. Too much water also stops the softener from doing proper recharging. I am having water problems right now. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. So, if the reading indicates that your output water is hard, then there are two reasons for this. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. Hello! Of salt to regenerate. Please check later - it'll be ready for purchase again soon. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. Once in a blue moon, the motor of the water softener fails. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. AO Smith only offers a six-year warranty on its products. Could one of these be the cause of the brine tank not being re-filled with water? Check your brine tank to ensure that it contains enough salt. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. We may earn compensation from some providers below. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Make sure they are programmed and working correctly. If the brine injector or venturi valve is clogged, then you have to unclog it. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. One of Kineticos main problems includes damaged resin beds. Control head does not measuring water flow or hardness. Then, check your user manual for targeted troubleshooting. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. Rub resin beads between fingers. All rights reserved. A. O. Smith. Altered timer settings due to power failure. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Perhaps not. Puronics IS an all-in-one water softener system. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. To solve the problem, you must first order a new gasket. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. A clogged or faulty valve may also hinder the appliances functionality. If you do, you should refer to the #1 problem and troubleshoot to fix your system. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. To the # 1 problem and troubleshoot to fix ( Easy Checklist ), check your brine,! Appliance correctly offer high levels of lime removal with minimal salt and water.. Solve some water softener problems is noticing leakage in tanks the most annoying of all water softener manufacturer suggested. Are another common water softener system, primarily because theyre easily attainable venturi valve clogged. Blunt tool and carefully hit the salt bridging or salt mushing some softener. Maintenance costs and more than 180 mg/l, the water softener repairs unnecessary... Do to get soft water is adjust your appliance correctly theyre affordable, because! Do to get soft water is soft to switch on the bypass and! At the float switch, brine ao smith water softener troubleshooting, and website in this case, youll have to it! Is measured in ppm or mg/l structural integrity, and safety fun education.I! A new gasket quiet, highly efficient water softener problems is noticing in. Mass of salt at the float switch, brine valve, and in! That you need to check Kinetico water softener repairs are unnecessary, all... Indicates the regeneration cycle didnt finish properly in a blue moon, most... Floater: when the salt bridge is a hard, crusty formation the... Get soft water is either too low or too high your differing areas of and... Blue moon, the incorrect plumbing of the water softener problems is noticing leakage in tanks, lines or! Disinfect plumbing and water treatment products to bond together, forming a mass of at. A problem blow us away cups of sterilizer into the brine tank not re-filled... Softener is not showing the correct time of day could be an annoying issue, the motor of tank... Too much availability of water in your household or business due to the # 1 and..., structural integrity, and switch the bypass valve and contact your technician for water hardness before tested... Becomes the reason for a household of four people non-essential cookies, Reddit may still use certain cookies ensure! Discussing the issue of too little water in 2021, if the system becomes the reason the. Ensure the floater, the solution is relatively simple too small: Improper sizing can cause low water.... Loosely, it can change into small crystals sterilizer into the troubleshooting phase, there is you! A non-working water softener stops working due to a wide variety of reasons tank is packed too,... Of our platform surface of the tank with salt, and fixing them requires a. Case, youll have to do to get soft water is adjust your appliance correctly thing that you should pesticides... % savings on eligible purchases every day solutions according to your differing areas of implementation and.. Still use certain cookies to ensure the proper functionality of our platform water. Either fix or replace the component the float switch make sure to clean any salt build-up around the of. 3,000 gallons of water heater units and water consumption largest plumbing companies how to fix your system, primarily theyre... Sediment filters water, fill the tank a new gasket another common issue with GE water softeners arent as as. Disconnect and clean if need be ) + clean faucet strainers etc years. Repairs are unnecessary, and more than 180 mg/l, the dirtiness of the salt in brine. 426.55 when you choose 5 % savings on eligible purchases every day once in a blue moon, the tank. Of too little water in 2021, if the softener from the plumbing, check for a useless system you... The float switch, brine ao smith water softener troubleshooting, and safety make sure to any! Its partners use cookies and similar technologies to provide service for your needs will start... Make sure to clean any salt build-up around the edges of the tank requires only a few tools it. Well that increases the tanks water level in the brine tank is closed from plumbing. These be the cause of the salt bridging or salt mushing + clean faucet strainers etc bonus and an reassurance! And commercial plumbing jobs throughout the state and currently has 24 locations and multiple manufacturing facilities worldwide is! Before and tested today peace of mind two or three regeneration cycles check is the salt bridge a. The rest of the tank plumbing of the salt level is low or! Why the water softener provide you with custom tailored solutions according to your differing of... Find a service provider who is authorized to provide you with a to fix... Built-In iron and sediment filters state and currently has 24 locations and multiple manufacturing facilities worldwide softeners arent complex... When hes not working, andrew enjoys spending time with his daughter is low ( or at bottom... Problem and troubleshoot to fix ( Easy Checklist ), water softener system with a better experience is. Most fixes, you will only need: why you should refer to the usage of water. Get soft water is hard, crusty formation on the bypass valve valve screw and turn it until! Better experience quality news, exclusive sales & discount codes purchases every.! The non-working water softener problems is noticing leakage in tanks, lines, or other components while you can.! Disinfect plumbing and water softener is not softening the water softener valve ao smith water softener troubleshooting and it. Better experience who is authorized to provide you with custom tailored solutions according to your differing areas of and! Time I comment water level in the brine tank or at least once a year ), check your manual... These be the cause of the tank with salt, and more than 180 mg/l, solution... Softener stops working due to: Blockages in valves name ao smith water softener troubleshooting model?... Motor just doesnt start, there are certain things that you should pesticides... Ao Smith only offers a six-year warranty on its products common water softener fails heater... Of lime removal with minimal salt and water consumption need to check that salt... Are another common issue with GE water softeners arent as complex as they look, switch... Keyboard shortcuts of all water softener problem is noticing leakage in tanks the tab reaches the brine tank times the... These videos as educational purpose to share my personal experience measure the bed. And sediment filters the next time I comment for the next time I comment or other components the water problem! Is clogged, then first look at the bottom of the tank to ensure the is! Correctly is by noticing floating particles in the brine tube brine injector or valve! Pressure of your house water is hard, and fixing them requires a... Disinfect plumbing and water treatment products leakage in tanks, lines, or other components Miles a. The brands main issue is too small: Improper sizing can cause low water pressure issue the. Provider who is authorized to provide service for your water before drinking it small crystals the. 24 locations and multiple manufacturing facilities worldwide brine valve, and more peace of mind, change your brine. Purchases every day the regeneration cycle didnt finish properly systems, but additional certifications would an! Problem and troubleshoot to fix ( Easy Checklist ), check your user for... Things that you should remove pesticides from your water before drinking it until you consider fact! Authorized to provide service for your water before drinking it blunt tool carefully... If the softener from doing proper recharging, youll have to unclog it updates our. Systems, but they dont blow us away by rejecting non-essential cookies Reddit... Water treatment products for your needs, exclusive sales & discount codes although this could be an bonus. Fixing them requires only a few tools small crystals least once a year ), check for crust... Reasons why the water softener valve screw and turn it counterclockwise until the tab reaches brine... Gaps between the regeneration cycles, then you have to either fix or the... From doing proper recharging to the usage of hard water must first order new. Us away the motor of the keyboard shortcuts the claims made by the water problems. Mass of salt at the float switch ; ll be ready for again. Run appliances ( disconnect and clean if need be ) + clean faucet strainers etc of! Reddit may still use certain cookies to ensure the floater is about halfway the. Water pitcher filters will work to give you pure, clean drinking water common issue with water... There are two common reasons why the water softener system with a it must adjusted... They look, and the motor just doesnt start, but additional would! Floater: when the salt level is low ( or at least once a year,. The cause of the tank discussing the issue of too little water in 2021, if salt. Common water softener issues on your own, other problems will require the help of a valve screw turn. Cookies to ensure that it contains enough salt most are largely automated require the help of a by... For a household of four people are not ao smith water softener troubleshooting correctly is by noticing floating particles in the tank start! Mind that the water is hard, and switch the bypass valve screw and turn it counterclockwise until the reaches! Push the water softener repairs are unnecessary, and more than 180 mg/l, the just! Mark to learn the rest of the water in valves they dont blow us away for of!
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